We at Miorola (Auram Jewels Pvt Ltd) value your privacy and are committed to protecting your personal information. This notice applies to any online and mobile website, application, and digital service/services of Miorola.
We understand your concerns on the collection and dissemination of personal information and the security of transactions on our website. We assure you that protecting and securing customers’ personal information and ensuring secure transactions is one of our top priorities. We will seek your consent before collecting any information about you, and you will always be aware of exactly what we are going to use the information for. If at any time you wish to remove your personal information from our website, all you are required to do is to contact us at firstname.lastname@example.org.
Where We Use Your Information
a. Your name and contact details
We use your name and contact details for the following
i. Deliver your purchases to you
ii.Send you service messages by text or e-mail, such as order updates
iii. Send newsletter and other offers
iv. Contact you to undertake customer satisfaction surveys
v. Invite you to provide product reviews/service feedback or for market research.
b. Demographic and profile data - Purchase history and saved items
i. To analyze our orders
ii. To improve our service delivery by doing research and analysis on customers
iii. Buying behavior
iv. Create and communicate new offerings
v. Sell you things
vi. Provide customer service and support, and handle returns
c. IP address and Device details
i. We store your IP address to administer this website and diagnose any problems with the server
ii. Improve our website and set default options for you (such as language and currency)
iii. Protect our website
d. Your payment information
i. For banking purpose
ii. To handle returns and refund
Do We Share Your Information Or Not?
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address, or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order to do that
However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
1. Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies.
2. Professional service providers, such as marketing agencies, advertising partners and affiliates, e-mail service providers, who help us run our business.
3. Companies approved by you, such as social media sites (if you choose to link your accounts to us), and PayPal/other payment services where you choose to use their payment service.
4. We may provide third parties with aggregated but anonymized information and analytics about our customers and, before we do so, we will make sure that it does not identify you.
Security And Storage Of Personal Information
We maintain complete safeguards and use SSL and other cybersecurity to protect your personal information from unauthorised or inappropriate access. All the information we collect is stored using the same security measures that we use to protect our own proprietary corporate data. Only authorized users are able to access the data we collect and store.
At times we may collect Non-Personal Information (NPI) via our service, including but not limited to your IP host address, the date, time, and time zone of the ad request, pages viewed, browser type, the referring URL, and your computer's operating system. If necessary, we retain this NPI at a user level for a certain period in order to ensure that our service is functioning properly. We may also retain data at an aggregated level – so that no individual user, albeit anonymous, could be picked out from the data – indefinitely for purposes of reporting and system analytics.
We are an Indian website and are abide by the governing law of India. We have to share information related to our personal identification information without your permission when required by law, or in good faith that such action is necessary to investigate or protect against harmful activities towards our clients.
Your personally identifiable information may be disclosed as part of any merger, sale of company assets, or acquisition, in which personally identifiable information would be transferred as one of the business assets of the Company.